Grubb Roofing & Painting Contractors Ltd is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we collect, use, and protect your data.

1. Information We Collect
We may collect the following information when you contact us, request a quote, or use our services:

• Name

• Address

• Email address

• Phone number

• Details about your property or project

2. How We Use Your Information
We use your personal information to:

• Respond to enquiries and provide quotes

• Schedule and carry out services

• Issue invoices and guarantees

• Contact you about your project or related services

We do not sell, share, or rent your information to third parties.

3. Legal Basis for Processing
We collect and process your data based on:

• Your consent

• Our need to fulfil a contract with you

• Our legal obligations as a business

• Our legitimate interest in providing a reliable service

4. Data Storage and Security
We store your information securely using appropriate technical measures to prevent unauthorised access, loss, or misuse. Only authorised staff have access to your data.

5. How Long We Keep Your Information
We retain customer records for up to 7 years for legal and accounting purposes. After this period, your information will be securely deleted or anonymised.

6. Your Rights
You have the right to:

• Access the information we hold about you

• Request correction of inaccurate data

• Request deletion of your data (in certain circumstances)

• Object to the use of your data for marketing

• Withdraw your consent at any time

To make a request, please contact us using the details below.

7. Cookies
Our website may use cookies to enhance user experience and track website usage statistics. You can manage or disable cookies through your browser settings.

8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites.

9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Details
Grubb Roofing & Painting Contractors Ltd
13 Sauchie Crescent, Kinglassie
Fife, KY5 0YZ
Phone: 0800 448 8265, 07946 027 733
Email: info@grubbroofingcontractorsltd.co.uk